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Support Plans # Easy as 1-2-3

TSP1's Managed Solutions (MSP)

Annual ProCare Level Support, the modern solution in IT Support. 


 >> Tier 1 Support Plan <<

 

Based On:

- Cost Per System or Seat

- Cost Per Server & Network.

- No Travel Fees, No Fees, for that matter.
* No invoice required! 


A managed services provider, typically, BECOMES your IT department instead of being an emergency fix.


Annual Agreements:  

 - Discovery Period, CleanUp & reDesign. 

 - Monthly Flat/Simple Rate


Competitive plans, customized around your business needs, team and IT Direction.  

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The major shift in IT services the past 25 years has been from break fix to managed services. Why? There are two major reasons why MSP wins in the MSP vs Break Fix battle:


. Developments in monitoring and automation software makes it realistic for MSPs to provide the most proactive  level of IT Support , that 100% Best Practices approach. This best practice approach is the most reliable and consistent user experience across the client infrastructure. 


. Due to the MSP model, you gain all tiers of infrastructure support  - Help desk, to CIO services. Thus the MSP model has become the Technology Trusted Business Advisor to small and medium sized businesses, across the globe. MSP's provide a true relationship between business and technology. We offer a proactive preventative, long term planning approach to IT at half the cost of hiring internally. An IT Dept, on-Demand, as noted at the top...

Maintenance Agreement Plus

Full Monthly Maintenance Sweeps, plus  Discounted Hourly Support.


 >> Tier 2 Support Plan <<   


Based On:

- Network Maintenance 

- Cost Savings Hourly Billable


Network Sweeps are network infrastructure based system(s) review, cleanup, updates, patches, backup verification and testing, etc.


The 'plus' is hourly billable support requests, onCall Break/Fix, always discounted and billed separately. 


With Discounts off Standard Hourly Rates, you gain a mix of proCare Services, and OnCall support, but a step below MPS Plans that offer a Simple-ONE Rate, with entire company monitoring services, the most modern, Best Practices, 365 level support offered on the market today.




Hourly Consulting Only

Hourly AD-HOC IT Support, No Commitment, No Contract, No Hassle!


  >> Tier 3 Support Plan <<  


Based On:

 - No Contract 

 - As Needed, only.

 - Break/Fix level IT support.

 - 1 Hour Minimum Onsite, Half Hour Remote. Travel Fees per visit, under no contract. To save and avoid fees, and such costs, inquire about Level 1 or 2 plans.


Always a good place to start if you are debating MSP plans. We come to your office as needed. OnCall, or schedule a couple days per week, until you are comfortable with our techs, and the discovery period is over - time to consider cost savings MSP approach. 


Call today! TSP1 is one of Denver's longest standing IT firms. 303.917.3355


Services

Network & End User Support

 It’s no secret that computers cause problems for small and medium-sized businesses from time to time. Emails won’t send. You can’t connect to the Internet. Documents won’t save. We understand the frustrations and the unwanted interruption to the workday.  We have 18yrs in Denver metro alone, assisting hundreds of clients day to day, either on as needed basis, or monthly managed Service plan. Call today, learn more, how we can help!



Office 365 Migrations & Support

Our business is dependent upon sensitive company data. Above all, you need to protect it.We offer a combination of computer network security products and services to protect this information. At the core is 24x7x365 monitoring to inspect firewall traffic for potential threats. 

  • Increases your network’s performance
  • Improves end user efficiency
  • Creates an additional security perimeter defense today!

Backup Solutions & Hosting

 It happens. Good companies have gone under because of one really bad day. It could just be a disk going bad on a critical server and poor data security measures. It could be a pipe burst or a fire.There are a lot of things that can happen in the world of IT that will ruin your day. Our job is to make tomorrow a better one.

Innovative Cloud Solutions

Today many SMB's are migrating their office networks to the Cloud, and we agree that part of your network should be migrated, but the best solutions also takes cost into consideration. We have worked with hundreds of Cloud vendors, and we take the best of their solutions, and establish a Hybrid Cloud Solutions for our clients, combining cost effective data management, security and efficiency, for the most appropriate affordable solutions, as opposed to the IT vendors who simply resales and profit on clients, as we find during our cleanup efforts with new clients.

On-Premise Servers Management

 At TSP1, LLC, we support and manage your computer servers and networks on a flat-fee basis or monthly services plan, of your choice. 


We provide the tools necessary to stabilize and grow your computing environment so that you can focus on running your business. For nearly 20 years, we have continually honed our network support and management processes, resulting in satisfied clients, providing IT Support for Denver businesses with:

  • Reliable & Stable infrastructure and secure networks.
  • Long term planning, appropriate technology, affordable solutions.
  • Minimal onsite expenditures, long-term support cost savings

Disaster Recovery Plans & Security

 The world of IT security is a scary place, and it seems like the bad guys are winning. Every week it seems we hear of another severe data breach, or a new piece of malware wreaking havoc in the IT world.Businesses of all sizes experience security issues today. Sadly, all businesses today are targets, and an attack on your business can cost thousands, and risk your bank accounts, and financial stability. Unfortunately when multi-billion dollar organizations such as  Symantec have to learn everyday, which risks exist, there is no IT service provider that can promise you’ll never get hacked. So don't trust any vendor that says otherwise, but with the proper attention and our years of experience, we know how to build layers, traini staff and deploy only top tier softwares, and keep the risks minimal.